Support

info@postplatforms.com

The most useful way to report a problem is the Report a problem button in your profile inside the app: it attaches a technical record of what the device was doing, which usually shows the cause. No message content goes with it.

If the app will not open and that button is out of reach, email us and include:

• what you were doing and what you expected to happen;
• when it happened, to the minute;
• your device and system version (for example iPhone 16, iOS 26);
• whether you use the app or a browser, and which one.